Privacy and Security Policy

At ONO Packaging, we are committed to protecting the privacy and confidentiality of our valued customers. We follow strict policies and procedures to ensure that your personal information remains secure and protected.

ONO Packaging does not sell, share, or disclose any customer information to third parties except when it is necessary to process orders, deliver products, or provide essential services related to your purchase.

Our goal is to provide a safe and secure environment for all users interacting with our website.

ONO Packaging is the sole owner of the information collected through our website.

When visitors interact with our website, certain information may be collected to improve user experience and ensure smooth operation of our services. This information helps us understand customer needs and provide better packaging solutions.

To access certain services offered by ONO Packaging, users may be required to complete a registration form.

During registration, users may be asked to provide basic information such as:

• Name
• Email address

Even if an order has not yet been placed, this information may be used to communicate with users regarding our services, offers, or updates related to ONO Packaging.

When placing an order through our website, customers may be required to provide additional information through our order form.

This may include:

• Full name
• Email address
• Phone number
• Shipping address
• Billing information
• Payment details

This information is used strictly for:

• Processing customer orders
• Authorizing payments
• Delivering purchased products
• Contacting customers if any issue occurs with the order

ONO Packaging treats all financial and personal information with strict confidentiality.

Our website uses cookies to enhance user experience. Cookies are small data files stored on a user's computer that help websites remember information about the visitor.

ONO Packaging uses cookies to:

• Identify returning users
• Maintain shopping cart functionality
• Improve website performance
• Provide a smoother browsing experience

Our website may not function properly if cookies are disabled.

Like most websites, ONO Packaging uses log files to collect certain non-personal information about website visitors.

Log files may include:

• Internet Protocol (IP) addresses
• Browser type
• Internet Service Provider (ISP)
• Referring or exit pages
• Date and time stamps
• Number of clicks
• Platform or device type

This information is used only for analytical purposes such as monitoring website performance, understanding user behavior, and improving website functionality. This data is not linked to any personally identifiable information.

Special Offers and Updates

ONO Packaging may occasionally send promotional emails to inform customers about special packaging offers, new product launches, industry trends, discounts and promotions.

Customers may unsubscribe from these communications at any time.

Newsletter

Customers who subscribe to our newsletter will receive updates related to packaging trends, useful industry insights, and helpful tips for improving product packaging.

Users may unsubscribe from the newsletter at any time.

Customer Service

Our experienced support team is always available to assist with packaging inquiries, order updates, custom packaging advice, design support, and production information.

The information provided on the ONO Packaging website is intended for general informational purposes only.

While we make every effort to ensure that all information on our website is accurate and up to date, ONO Packaging makes no guarantees regarding the completeness, reliability, or accuracy of the information provided.

Users are encouraged to seek professional advice for specific legal or business matters. By using this website, you agree to this disclaimer.

ONO Packaging may work with trusted third-party service providers to help deliver certain services, such as shipping companies, payment processors, and technical service providers.

While we carefully select our partners, ONO Packaging cannot control or guarantee the privacy practices or policies of third-party organizations. Any transactions or interactions with third-party providers are conducted directly between the user and the respective provider.

Business Transitions: In the event of business changes such as mergers, acquisitions, or company restructuring, customer information may be transferred to the new business entity. In such cases, ONO Packaging will take reasonable measures to ensure that your information remains protected.

Customers always have the option to stop receiving marketing communications from ONO Packaging.

If you no longer wish to receive promotional emails, you may:

• Click the unsubscribe link included in marketing emails
• OR Contact our customer support team

However, please note that important transactional messages such as order confirmations or shipping updates may still be sent when necessary.

External Links

Our website may contain links to third-party websites for additional information or services. ONO Packaging does not control or take responsibility for the content, security, or privacy policies of these external websites.

ONO Packaging takes the security of customer information seriously. We implement industry-standard security measures to protect personal information from unauthorized access, data misuse, loss or alteration of information.

However, while we take strong precautions to protect your information, no internet-based system can be guaranteed to be completely secure.

Notification of Policy Changes

ONO Packaging may update or modify this Privacy Policy from time to time. If changes occur, we will update this page to reflect the revised policy and notify users when necessary.